Loadrans LLC

We had an extremely disappointing experience with this moving company. Despite clearly communicating our building’s move-in restrictions—including permitted days and times—from the outset and reiterating them multiple times throughout the process, the company failed to coordinate accordingly. As a result, the movers arrived on a Friday evening, even though our building only allows weekday moves during business hours. This lack of planning forced us to pay a significant additional fee for weekend storage—an entirely avoidable cost with proper scheduling on their part.

To make matters worse, several items from our shipment were missing, including patio chairs, a small ottoman, and a step ladder.

We also received multiple damaged items:

A mattress that was left completely uncovered, arrived filthy, and had clearly been dragged on the ground

A buffet (bottom piece) that was dropped and sustained visible damage

Side tables with broken or missing knobs and no screws provided

A floor lamp that was unprotected during transit and arrived scratched and dented

Additionally, many of the boxes were in rough condition, and since we have not fully unpacked yet, we expect to discover more damage in the coming weeks.

We’ve contacted the company with photos and a detailed account, but have yet to receive a meaningful response. Given the lack of professionalism, care, and accountability throughout this process, we cannot recommend this company.

Move size: 1 Bedroom Home Service cost: $9000

Even if it is ten years from now, I will still hire out Loadrans LLC. I have no desire of engaging the services of any movers when it comes to relocation. So far, this company have proved to me that they are worth trusting. The last time they relocated me, one of their staff came across my safe which I had misplaced. He handed it over to their team leader who later gave it to me. Everything was intact when I opened it and that really inspired me. I just wish everyone was them.

Move size: 1 Bedroom Home Service cost: $2130

I had one of the worst moving experiences of my life with Top Tier Moving Group and their third-party movers, Loadrans. I was quoted $4,000 for a move from California to Florida. But when Loadrans showed up late, they took a lunch break while loading, and then suddenly tried to double the price—demanding another $4,000 on the spot, claiming I hadn’t listed certain items (even though I had been thorough and upfront during the quote process).

When I asked for clarification, I was spoken down to, told to “calm down,” and completely disrespected. I wasted my entire day—from 11 AM to 5 PM—trying to deal with this. I felt cornered and had no choice but to move forward under pressure. Even after paying more, they didn’t take everything that was included in the original quote.

To make things worse, I called Top Tier Moving Group 16 times during all this. I was hung up on repeatedly by a supervisor named Colleen, who eventually told me I needed to “call during business hours” to get her boss’s name—after the move was already done and the damage was done.

This experience was stressful, deceptive, and completely unprofessional. I wouldn’t wish it on anyone. Avoid these companies at all costs.

Move size: 2 Bedroom Home Service cost: $8000

They said they could get onto military base and couldn’t , they told me they could take all my things and couldn’t, they said I would have to pay delivery and I do , they didn’t pack my stuff I did and they didn’t do anything they said they would . I did the whole move by myself 2 mo post-partum and that was months ago . Now it’s been over a year I don’t have my things because they’re lies cost me everything I had and we couldn’t get back on our feet after or event enough to pay to get our stuff back . They’re holding our things hostage which is illegal and they breached contract too. Don’t work with them they’re a bunch of liars and thieves.

Move size: 3 Bedroom Home Service cost: $6875

Hands down, this was the best moving experience of my life—and trust me, I’ve moved a lot. Loadrans is on another level. The crew was professional, calm, and extremely solution-oriented. When my couch wouldn’t fit up the stairs (major panic moment), they didn’t skip a beat—within minutes, they called in backup, and with four guys total, they lifted it up through the balcony. I was honestly speechless. Who even does that? Incredible. I’ll be using them again without a doubt.

Move size: 3 Bedroom Home Service cost: $4860

We are beyond grateful for Danny and his amazing team at Loadrans. After a major issue with our first moving company, they stepped in and completely saved the day. They made accommodations for us on short notice and patiently waited while we got everything sorted out. Once we were ready, they quickly protected and loaded our belongings in just two hours. On top of that, they were so kind and respectful.

Thank you Loadrans—you truly came through for us! ❤️

Move size: 3 Bedroom Home Service cost: $3450