Loadrans LLC

Coastal Moving Service is the classic moving scam wrapped in a professional-looking website.

We booked through Coastal at an agreed price. After our belongings were picked up and already in their possession, we suddenly got a call on delivery day saying the truck “couldn’t fit on our street” in San Francisco and we now owed $800 MORE or they would not unload our items.

Let me be clear:

They had our address the entire time. They even admitted their massive semi-sized truck doesn’t fit on most SF streets. Somehow this only became an “issue” once our belongings were being held hostage.

Even worse, they refused credit cards for the surprise fee and pushed for cash/Zelle only. Huge red flag.

This wasn’t a misunderstanding. This was a coordinated bait-and-switch.

When we pushed back and cited the contract, they stalled, pressured, and implied we wouldn’t get our things back without paying. It escalated to the point where we literally had to call the police to mediate before they would finally back down and proceed.

No legitimate company operates this way.

If you value your money, your belongings, and your sanity — avoid Coastal Moving Service at all costs. There are countless stories like this for a reason. What should’ve been a simple move turned into stress, intimidation, and a near extortion situation.

Save yourself the nightmare.

Move size: 1 Bedroom Home Service cost: $2500

Even if it is ten years from now, I will still hire out Loadrans LLC. I have no desire of engaging the services of any movers when it comes to relocation. So far, this company have proved to me that they are worth trusting. The last time they relocated me, one of their staff came across my safe which I had misplaced. He handed it over to their team leader who later gave it to me. Everything was intact when I opened it and that really inspired me. I just wish everyone was them.

Move size: 1 Bedroom Home Service cost: $2130

We had an extremely disappointing experience with this moving company. Despite clearly communicating our building’s move-in restrictions—including permitted days and times—from the outset and reiterating them multiple times throughout the process, the company failed to coordinate accordingly. As a result, the movers arrived on a Friday evening, even though our building only allows weekday moves during business hours. This lack of planning forced us to pay a significant additional fee for weekend storage—an entirely avoidable cost with proper scheduling on their part.

To make matters worse, several items from our shipment were missing, including patio chairs, a small ottoman, and a step ladder.

We also received multiple damaged items:

A mattress that was left completely uncovered, arrived filthy, and had clearly been dragged on the ground

A buffet (bottom piece) that was dropped and sustained visible damage

Side tables with broken or missing knobs and no screws provided

A floor lamp that was unprotected during transit and arrived scratched and dented

Additionally, many of the boxes were in rough condition, and since we have not fully unpacked yet, we expect to discover more damage in the coming weeks.

We’ve contacted the company with photos and a detailed account, but have yet to receive a meaningful response. Given the lack of professionalism, care, and accountability throughout this process, we cannot recommend this company.

Move size: 1 Bedroom Home Service cost: $9000

I had one of the worst moving experiences of my life with Top Tier Moving Group and their third-party movers, Loadrans. I was quoted $4,000 for a move from California to Florida. But when Loadrans showed up late, they took a lunch break while loading, and then suddenly tried to double the price—demanding another $4,000 on the spot, claiming I hadn’t listed certain items (even though I had been thorough and upfront during the quote process).

When I asked for clarification, I was spoken down to, told to “calm down,” and completely disrespected. I wasted my entire day—from 11 AM to 5 PM—trying to deal with this. I felt cornered and had no choice but to move forward under pressure. Even after paying more, they didn’t take everything that was included in the original quote.

To make things worse, I called Top Tier Moving Group 16 times during all this. I was hung up on repeatedly by a supervisor named Colleen, who eventually told me I needed to “call during business hours” to get her boss’s name—after the move was already done and the damage was done.

This experience was stressful, deceptive, and completely unprofessional. I wouldn’t wish it on anyone. Avoid these companies at all costs.

Move size: 2 Bedroom Home Service cost: $8000

They said they could get onto military base and couldn’t , they told me they could take all my things and couldn’t, they said I would have to pay delivery and I do , they didn’t pack my stuff I did and they didn’t do anything they said they would . I did the whole move by myself 2 mo post-partum and that was months ago . Now it’s been over a year I don’t have my things because they’re lies cost me everything I had and we couldn’t get back on our feet after or event enough to pay to get our stuff back . They’re holding our things hostage which is illegal and they breached contract too. Don’t work with them they’re a bunch of liars and thieves.

Move size: 3 Bedroom Home Service cost: $6875

We are beyond grateful for Danny and his amazing team at Loadrans. After a major issue with our first moving company, they stepped in and completely saved the day. They made accommodations for us on short notice and patiently waited while we got everything sorted out. Once we were ready, they quickly protected and loaded our belongings in just two hours. On top of that, they were so kind and respectful.

Thank you Loadrans—you truly came through for us! ❤️

Move size: 3 Bedroom Home Service cost: $3450

Dropped boxes and broke things before they were even loaded on the truck! Told after everything was loaded it might be 21 days before delivery. Only told "the driver will call 24 hours before delivery" no clue when that will be. They refused payment by bank cashier check and then tried to have we wire money to another company! Suspicious the $ amount for postal money order is just under $3000. After that amount, there is a bunch of paper work to fill out, leaving a paper trail!

Move size: 1 Bedroom Home Service cost: $12000

Loadrans handled our office relocation with professionalism. They color-coded all the tech equipment, matching cables to their corresponding devices. The movers used anti-static wraps for all the computers and monitors. The team worked after hours to ensure our business operations were not interrupted. They set up each workstation in the new office according to the layout plans we provided, and they tested each computer and phone line before considering the job done.

Move size: 3 Bedroom Home Service cost: $6980

Hands down, this was the best moving experience of my life—and trust me, I’ve moved a lot. Loadrans is on another level. The crew was professional, calm, and extremely solution-oriented. When my couch wouldn’t fit up the stairs (major panic moment), they didn’t skip a beat—within minutes, they called in backup, and with four guys total, they lifted it up through the balcony. I was honestly speechless. Who even does that? Incredible. I’ll be using them again without a doubt.

Move size: 3 Bedroom Home Service cost: $4860

We had a great experience with Loadrans and would definitely use them again. We were on a tight budget and wanted to know a lot of the pricing info before we committed. They were very upfront and gave us a clear idea of what we were looking at so we felt comfortable booking a date. They showed up on-time and were ready to get started. We had the pleasure to have Anthony, Geo, Akhmet and DJ as our movers, they were friendly and professional and loaded the truck quickly. They did a great job lugging our giant fridge and getting it there safe and sound - so safe in fact, the dozen eggs we had forgotten in the fridge door were still unbroken when we got to the new place. Luckily for us our new place was not that far away so the travel was quick and seamless. They unloaded the truck fast and efficiently despite the long walk to the front door. They really made the stressful time of moving a much easier experience, We appreciate you guys - thanks!

Move size: 2 Bedroom Home Service cost: $2500

I recently used Coastal Moving Services (working with their subcontractor Loadlan LLC) for a cross-country move, and it was hands down the worst moving experience I've ever had. This company should come with a warning label.

What Went Wrong:

CREW DRINKING ON THE JOB: The moving crew was literally drinking beer while handling my belongings. When I confronted the foreman about this completely unprofessional and dangerous behavior, he actually tried to justify it by saying "it gives his crew energy." Absolutely unbelievable and unacceptable.

- Massive Property Damage: They damaged approximately 80% of my belongings. This wasn't just minor scuffs - we're talking about extensive damage to furniture, personal items, and valuables that required extensive insurance claims and documentation.

- Deceptive Pricing: The final cost was significantly higher than quoted. They hit you with hidden fees and charges that weren't disclosed upfront, turning what seemed like a reasonable estimate into a financial nightmare. The first quote was $ 21K, but it ballooned to $ 38K.

- Zero Accountability: Their contract is deliberately written to protect them while leaving you completely vulnerable. They take no responsibility for the damage they cause because their agreement barely holds them accountable for anything.

- Complete Lack of Care: It was obvious they had zero respect for my belongings. Items were thrown around, improperly packed, and handled with complete disregard because they knew their contract protected them from consequences.

My Recommendation:

RUN. Find literally any other moving company. The combination of unprofessional drunk workers, deceptive business practices, and a contract designed to screw you over makes this the worst possible choice for your move.

Bottom Line: Coastal Moving Services and Loadlan LLC are in the business of taking your money while destroying your belongings, all while their crews drink beer and laugh about it. The 80% damage rate speaks for itself.

You've been warned - choose ANY other company.

Move size: 4+ Bedroom Home Service cost: $21000